SHIPPING POLICY
This Shipping Policy is created for EPICTZAR and was updated on 09/19/2024
SHIPPING AND DELIVERY OPTIONS
SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Standard: (12-18 Business Days): $28.69
Express: (7-10 Business Days): $45.79
Flat Rate: (5-9 Business Days): $59.95
Standard: (12-18 Business Days): Free after spending $75.00 or more
International Shipping:
International Standard: (4-6 Weeks): $28.69
International Express: (3-5 Weeks): $45.79
International Flat Rate: (4 Weeks): $59.95
International Standard: (4-6 Weeks): Free after spending $75.00 or more
PROCESSING TIME
Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
CANCELATION
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
RETURNS
Returns will be accepted within 30 day(s) from the original purchase date. Items must be return unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://www.epic-tzar.com/policies/refund-policy.
DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's delivery status.
DAMAGED ORDERS
EPICTZAR is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damage, reach out to us that we may assist you in filing a claim with the shipping provider.
SHIPPING RESTRICTIONS
Orders cannot be shipped to PO Boxes
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
CONTACT
For questions about this shipping policy, contact us by email.